Assessor Resource

TLIE2031A
Use communication systems for on-track vehicle operations

Assessment tool

Version 1.0
Issue Date: May 2024


This unit involves the application of established communication principles and practice, and the use of local technical and colloquial language and vocabulary in accordance with organisational/network owner communication protocols.

This unit involves the skills and knowledge required to use communication systems for on-track vehicle operations.

Licensing, legislative, regulatory or certification requirements are not applicable to this unit.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the required knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Assessment must include exercises which demonstrate competent performance of the following in a range of situations:

demonstrating use of communications equipment

demonstrating an understanding of communications security

applying relevant organisational/network procedures

demonstrating appropriate communication protocols

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including organisational procedures, regulations, codes of practice and operation manuals

Method of assessment

As a minimum, assessment of knowledge must be conducted through appropriate assessments using written/practical/oral assessments.

Practical assessment must occur:

through activities in an appropriately simulated environment, and/or

in an appropriate range of situations in the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the knowledge and skills required for this unit.

Required knowledge:

Basic principles of effective communication

Hazards that may exist when using communication systems for on-track vehicle operation and ways of controlling the risks involved

Organisational procedures for using communication systems for on-track vehicle operation

Problems that may occur during the use of communication systems for on-track vehicle operation and action that can be taken to report or resolve the problems

Relevant rail safety, occupational health and safety (OH&S) and environmental procedures and regulations

Techniques for communicating effectively with a multilingual person/s with a limited ability to speak or understand English

Required skills:

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Apply precautions and required action to minimise, control or eliminate hazards that may exist when using communication systems

Communicate effectively with others using available communication systems

Identify and use required communications technology

Monitor performance of communications equipment and take appropriate action if required

Operate and adapt to differences in communications equipment in accordance with standard operating procedures

Promptly report and/or rectify any identified problems, faults or malfunctions that may occur when using communication systems in accordance with workplace procedures

Read and interpret instructions and procedures relevant to using communication systems

Work collaboratively with others when using communication systems

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Communication systems may include:

fixed phone systems

mobile phone, both on person or hands-free

radios including personal, hand-held or vehicle-mounted

Communication may include:

active listening

two-way conversation

questioning to obtain information and/or clarify information and understanding

routine oral reporting

Communication problems may include:

misunderstanding

limited ability of others to communicate in English

noisy environments or communication channels

illegible writing or print

use of non-standard vocabulary

incorrect assumption that message has been received and/or correctly understood

not following correct communication protocols and procedures

Information/documentation may include:

workplace communication procedures, protocols, checklists and instructions including safety management systems/plans

manufacturer specifications for communications equipment

communication records

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Available communication systems are identified 
Features and control functions of each system are identified 
Where relevant, battery and signal levels are monitored 
Where relevant, channels are selected appropriate to the types of communication to be made 
System checks are carried out to confirm communication system is operational in accordance with manufacturer instructions and organisational/network owner procedures 
Communication system is operated safely in accordance with manufacturer instructions, workplace procedures and any regulatory requirements 
Where relevant, channel selection is made appropriate for the location and type of communication 
Appropriate protocols and procedures are followed when using communication systems 
Received messages are interpreted and recorded, where required, in accordance with organisational/network owners procedures 
Equipment is checked and maintained in working order in accordance with workplace procedures 
Minor faults in communication systems are identified, diagnosed and repaired or reported in accordance with workplace procedures 
Appropriate records of communication are maintained in accordance with workplace procedures 

Forms

Assessment Cover Sheet

TLIE2031A - Use communication systems for on-track vehicle operations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIE2031A - Use communication systems for on-track vehicle operations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: